Return Policy

VixiV Guarantee

VixiV strives to keep you totally fulfilled and gratified, which is why we offer a 30-day, money back guarantee. If at any point you decide it’s not the most nutritious superfood mix on the planet, remember you are protected by the highest standart 100% money-back guarantee. Just send us the empty jar and we’ll refund you to the last penny, no questions asked. If after 30 days of use, you are unhappy and would like a refund, here’s exactly what to do :

  • Contact the Vixiv team by emailing “team@vixiv-capsula.com” . We will gladly provide you with our return address, to as not to waste any materials, and return confirmation number. This is an easy and effortless process.
  • Return the empty pack, the VixiV invoice that recieved, and the confirmation number you have been assigned.
  • It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must recieve the box within 60 days from the date of original purchase for the refund to be valid.
  • We will refund the entire order, excluding shipping costs, as long as all jars purchased are returned.

We can’t allow resale of VixiV products, so empty jars will be refunded only after sufficient time has passed for a single customer to take VixiV capsula as directed.

These guadelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to transaction non-refundable.

After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banksas you patiently await your refund.